Teratai Solutions & Studios ("Teratai," "we," "us," or "our") is a full-service digital, creative, and strategic studio operating remotely. Our website is located at https://terataisolutions.co. For privacy-related inquiries, contact us at ken@terataisolutions.co.
We collect information in two ways: information you provide directly, and information collected automatically when you visit our site.
Information you provide:
Information collected automatically:
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
For visitors in the European Economic Area (EEA), including Germany, our legal bases for processing personal data are:
We use the following third-party services that may process your data:
We use cookies for analytics purposes only. You can accept or decline non-essential cookies via the cookie banner displayed on your first visit. Essential cookies required for the website to function are always active. For full details, see our cookie banner controls.
Contact form submissions are retained by our hosting provider for up to 12 months, after which they are deleted. Analytics data is retained for 26 months per Google Analytics default settings. If you engage us for services, project-related communications may be retained for up to 5 years for legal and accounting purposes.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, email ken@terataisolutions.co. We will respond within 30 days. EU/EEA residents also have the right to lodge a complaint with their local data protection authority.
California residents have the right to know what personal information we collect, request deletion of that information, and opt out of the sale of personal information. We do not sell personal information. To submit a request, contact ken@terataisolutions.co.
We take reasonable technical and organizational measures to protect personal data, including HTTPS encryption on all pages, security headers, and access controls on form data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us immediately at ken@terataisolutions.co.
Your data may be processed in the United States or other countries where our service providers operate. When data is transferred from the EEA, we rely on standard contractual clauses or other lawful transfer mechanisms recognized under GDPR.
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.
For any privacy-related questions or requests, contact us at:
Teratai Solutions & Studios
Email: ken@terataisolutions.co
Website: terataisolutions.co